{"id":846,"date":"2008-02-28T00:05:57","date_gmt":"2008-02-28T04:05:57","guid":{"rendered":"http:\/\/grace-ed.org\/blog\/archives\/846"},"modified":"2008-02-28T16:17:03","modified_gmt":"2008-02-28T20:17:03","slug":"process-vs-procedure","status":"publish","type":"post","link":"http:\/\/grace-ed.org\/blog\/archives\/846","title":{"rendered":"Process vs. procedure"},"content":{"rendered":"<p>Some years ago one of my boys worked for hours on a work of art on a computer graphics program. When he tried to print out his masterpiece, however, the color printer spewed out a monochrome facsimile of his creation, very different from how it appeared on the computer screen. Apparently, the ink had run out in my color printer\u00e2\u20ac\u2122s ink cartridge. Well, I knew what I had to do, change the dreaded ink cartridge. I understood the process: remove the old cartridge and replace it with a new one, which I did. Unfortunately the only reward I got for my trouble was blinking error lights all over the place. The computer flashed an error message telling me the printer wasn\u00e2\u20ac\u2122t working (\u00e2\u20ac\u0153Thanks. Tell me something I don\u00e2\u20ac\u2122t know!\u00e2\u20ac\u009d), and more flashing lights on the printer itself indicating something was wrong\u00e2\u20ac\u201dbut not telling me exactly what.<!--more--><\/p>\n<p>I tried removing the cartridge and replacing it again. Turned the printer on and off several times, hit the \u00e2\u20ac\u0153reset\u00e2\u20ac\u009d button, and anything else I could think of.  Nothing worked. Finally, I pulled out the owner\u00e2\u20ac\u2122s manual and, feeling like a dummy, followed the printer cartridge replacement instructions step by step. Lo and behold, it worked! My problem of course was that while I understood the process, I had not followed the right procedure. \u00e2\u20ac\u0153Procedure must be followed,\u00e2\u20ac\u009d as they say.<\/p>\n<p>I\u00e2\u20ac\u2122m hearing a lot of talk about process these days. In a way, that\u00e2\u20ac\u2122s welcomed. It used to be that I seemed to be one of the few proponents for it in the \u00e2\u20ac\u0153process vs. product\u00e2\u20ac\u009d debate. On the other hand, like many concepts that trickle down into popular vernacular, the meaning of the term process may become lost in the quagmire of the fuzzy thinking that comes from overuse and over-familiarity. We lose a lot of good words (and ideas) like that. Remember the word paradigm? Good word. Good concept. But we\u00e2\u20ac\u2122ve lost it due to overuse. I\u00e2\u20ac\u2122ve even heard one person cringe, \u00e2\u20ac\u0153If I hear the word \u00e2\u20ac\u0153paradigm\u00e2\u20ac\u009d one more time I\u00e2\u20ac\u2122m going to scream!\u00e2\u20ac\u009d<\/p>\n<p>\tA hint that this may have already happened with process is its current confusion with the term \u00e2\u20ac\u0153procedure.\u00e2\u20ac\u009d It\u00e2\u20ac\u2122s a not-too-subtle distinction, yet the terms often are used interchangeably. And now I cringe and feel like screaming, \u00e2\u20ac\u0153Process is NOT procedure!\u00e2\u20ac\u009d<\/p>\n<p>\tThe dictionary defines process as \u00e2\u20ac\u0153the course of being done; a continuing development involving many changes.\u00e2\u20ac\u009d Procedure is defined as \u00e2\u20ac\u0153a particular course of action or way of doing something; the established way of carrying on the business\u00e2\u20ac\u00a6.\u00e2\u20ac\u009d<\/p>\n<blockquote><p>\u00e2\u20ac\u0153<strong>Process<\/strong> n. 1. the course of being done. 2. a continuing development involving many changes.\u00e2\u20ac\u009d <\/p>\n<p>\u00e2\u20ac\u0153<strong>Procedure<\/strong> n. 1. a particular course of action or way of doing something 2. the established way of carrying on the business\u00e2\u20ac\u00a6.\u00e2\u20ac\u009d<\/p><\/blockquote>\n<p>\tThere\u00e2\u20ac\u2122s a subtle but important difference there. To miss it can lead us astray in accomplishing what we need. In teaching, like in many areas, you can fail by understanding the process but not following the procedure. More often than not, however, we follow procedure and mistakenly believe we are giving attention to process. For example, a good teacher understands the teaching-learning process and creates the appropriate procedure for making it happen consistent to the goal at hand. A poor teacher will become a slave to procedure because he or she fails to understand the dynamic process of the art of teaching and the dynamics of learning. Too often, we believe that in creating and following procedures we allow the necessary processes to take place. In the end, you can take all the right steps, and still get it wrong!<\/p>\n<p>\tThe key to understanding the distinction between these two terms is found in a key phrase in the definition given above. In process, we give attention to \u00e2\u20ac\u0153a continuing development involving many changes.\u00e2\u20ac\u009d Which hints that while procedure is predictable, process is not. Process has to do with the flowing dynamics and forces at play in any endeavor. It leaves wiggle room for the unpredictable. It respects the serendipity of un-factored data, hidden agendas, mysterious forces, queer cosmic convergences, and Murphy\u00e2\u20ac\u2122s Law, which says that in any given endeavor, anything that can possibly go wrong, will!<\/p>\n<p>A proper understanding of process helps us see below the surface of the deceptive orderly appearances of lesson plans, timelines, and Gant charts. It accepts that in any endeavor we must be open to changes and challenges because of the unpredictable nature of things which are in a state of \u00e2\u20ac\u0153continuing development.\u00e2\u20ac\u009d But we can say, \u00e2\u20ac\u0153trust the process\u00e2\u20ac\u009d because the process will bring us where we need to be\u00e2\u20ac\u201deven when we\u00e2\u20ac\u2122re not quite sure of where we\u00e2\u20ac\u2122ll end up. In my experience, it\u00e2\u20ac\u2122s the process that gets you there, not procedure. This shouldn\u00e2\u20ac\u2122t surprise us too much, it\u00e2\u20ac\u2122s a great theological concept. \u00e2\u20ac\u0153Trust the Spirit,\u00e2\u20ac\u009d we say when we\u00e2\u20ac\u2122ve run out of plans or there are no procedures to follow. \u00e2\u20ac\u0153It\u00e2\u20ac\u2122s the journey, not the destination,\u00e2\u20ac\u009d we often say. <\/p>\n<p>\tProcedure can tell us how to pack the bags, but it\u00e2\u20ac\u2122s the process that let\u00e2\u20ac\u2122s us make the journey in a spirit of adventure. Procedure is helpful, even necessary. But it\u00e2\u20ac\u2122s just a tool. And tools can become obsolete in the middle of a project that is ever changing, ever evolving, ever growing. Paying attention to process will allow us to switch tools when needed.<\/p>\n<p><img src='http:\/\/grace-ed.org\/blog\/wp-content\/uploads\/2007\/11\/galindobanner5.jpg' alt='galindobanner5.jpg' \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some years ago one of my boys worked for hours on a work of art on a computer graphics program. When he tried to print out his masterpiece, however, the color printer spewed out a monochrome facsimile of his creation, &hellip; <a href=\"http:\/\/grace-ed.org\/blog\/archives\/846\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[30,4,22,27],"tags":[42,166,165],"class_list":["post-846","post","type-post","status-publish","format-standard","hentry","category-administration","category-christian-education","category-leadership","category-personal-growth","tag-israel-galindo","tag-procedure","tag-process"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/grace-ed.org\/blog\/wp-json\/wp\/v2\/posts\/846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/grace-ed.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/grace-ed.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/grace-ed.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/grace-ed.org\/blog\/wp-json\/wp\/v2\/comments?post=846"}],"version-history":[{"count":0,"href":"http:\/\/grace-ed.org\/blog\/wp-json\/wp\/v2\/posts\/846\/revisions"}],"wp:attachment":[{"href":"http:\/\/grace-ed.org\/blog\/wp-json\/wp\/v2\/media?parent=846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/grace-ed.org\/blog\/wp-json\/wp\/v2\/categories?post=846"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/grace-ed.org\/blog\/wp-json\/wp\/v2\/tags?post=846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}